TERMS & CONDITIONS

Last Updated: Dec 04, 2024

YOU SHOULD READ THESE TERMS AND CONDITIONS CAREFULLY. AMONG OTHER THINGS, THEY:

1. Describe what MyfirmX does and does not do;
2. Provide a link to the telemedicine consent, which describes the potential risks and benefits of telemedicine, and contain a request from your healthcare provider for your consent to receive telemedicine services;
3. Describe whether you are eligible to use the websites;
4. Contain a release of potential claims you may have against MyfirmX for personal, or bodily injury, disability, death or emotional or physical distress, arising out of any diagnosis or treatment of you by healthcare providers with whom you communicate through our platform; and
5. Contain an Arbitration Agreement, Waiver of Trial by Jury, and Waiver of Class Action.

THESE TERMS AND CONDITIONS CONTAIN AN ARBITRATION AGREEMENT, CLASS ACTION WAIVER AND JURY TRIAL WAIVER. BY AGREEING TO THESE TERMS, EXCEPT FOR CERTAIN DISPUTES IDENTIFIED IN THE ARBITRATION CLAUSE BELOW, YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND MYFIRMX WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

INTRODUCTION – What We Do

Welcome to Dermacare, LLC d/b/a MyfirmX (“MyfirmX“, “we“, “us“, or “our“). MyfirmX is a technology platform which enables registered users to connect with physicians and other health care providers for the diagnosis and treatment of erectile dysfunction.

MyfirmX and its affiliates own and operate websites including myfirmx.com and other related websites that may link or redirect to myfirmx.com (collectively, the “Websites“). The Websites facilitate the provision of services to registered users, which may include: (a) providing general information relating to erectile dysfunction and available treatments, including compounded sildenafil, tadalafil and vardenafil oral chewable tablets; (b) administrative support for the collection and maintenance of health care records and information, to be used in connection with communications with health care providers and pharmacy services; and (c) telecommunications and technological support for connecting registered users to health care providers for communication, consultations, assessments, and treatment by such providers (collectively, the “Services“).

MYFIRMX IS NOT A MEDICAL PRACTICE

You should never delay seeking advice from your urologist, primary care physician, or any other healthcare provider due to any diagnosis, advice, or other information provided (or the omission of any such information) on the Websites, or a healthcare provider with whom you communicate via our platform. In the event you believe you may have a medical emergency, you should immediately contact your local physician or dial 911 for assistance. By accessing the Websites, you expressly agree to these Terms and Conditions, and our Privacy and Security Policy (incorporated by reference). If you do not accept these Terms and Conditions, you may not use or access our Websites or our Services.

MyfirmX is not a medical practice or other healthcare provider, and we do not employ physicians or other health care providers. While our Services enable registered users to communicate with health care providers, the content on our Websites and the Services we provide cannot and are not intended to provide medical advice. Medical care is not provided by MyfirmX. Medical care is provided by independent, third‑party provider‑owned businesses (each, a “Provider“). These Providers may deny treatment, and not provide you with a prescription, if they believe that you may be better served by a local provider, or for any other reason. To the extent medical advice or a prescription is provided to you by a Provider through the Services, such medical advice or prescription is based on the information you provide to the health care provider and their professional judgment. MyfirmX does not provide medical advice, and we do not control or influence any medical advice, treatment, or prescription provided by your Provider.

None of the Services replaces your relationship with your primary care physician. The physicians and other healthcare providers that you may communicate with via our Websites do not diagnose, treat or screen cancer or other diseases related to the prostate, urogenital area or any other part of the body, other than erectile dysfunction.

MYFIRMX IS NOT A PHARMACY

Any medication that such Providers may prescribe for you is not intended for the diagnosis and/or treatment of the underlying causes of erectile dysfunction, but only to provide treatment of the symptoms of erectile dysfunction. Customized prescription medications are prescribed by licensed medical providers and may be shipped directly by third‑party pharmacies (each, a “Pharmacy“), or another pharmacy of your choice.

RESIDENTS OF CERTAIN STATES ARE NOT ELIGIBLE

Each state has different laws relating to telemedicine and the dispensing of prescription medications. MyfirmX is working diligently with Providers and Pharmacies so that services are available in all 50 states. Right now the coverage area does not include individuals who are residents of North Dakota. Residents of North Dakota are not eligible to use the MyfirmX Services.

PERSONS UNDER 18 YEARS OLD ARE NOT ELIGIBLE

Persons under eighteen (18) years of age are not eligible to become registered users of the Websites. If you are under 18, you will not be able to use the Websites to be connected to a health care provider, and you will not receive treatment or a prescription. If you are a parent or guardian of an individual under the age of eighteen (18) and believe your child has registered or is using our Websites without your consent or authorization, please contact us at support@myfirmx.com.

TELEMEDICINE – Possible Benefits and Risks and Your Consent

MyfirmX is a technology platform that assists in connecting you to Providers for treatment via telemedicine. Telemedicine involves using technology to enable healthcare providers to evaluate and treat patients from different locations. Telemedicine communications may include transmission of your medical records, photos and other personal health information, and may include interactions via dynamic intake forms, live 2‑way video and audio, and other methods. MyfirmX’s technology platform incorporates network and software security protocols to protect the privacy and security of your health information. Treatment via telemedicine requires Providers to obtain your consent to such treatment.

As a result, any Provider connected via the MyfirmX Services will require your consent to treatment via telemedicine. Please see the Provider Telemedicine Consent (accessible on the Site), which includes a description of the possible benefits and risks of telemedicine, and your consent to receive telemedicine services from Providers with whom you communicate via our platform.

ACCURATE, CURRENT AND COMPLETE INFORMATION

You represent and warrant that all information you provide when registering for an account and at all times in connection with your use of the Websites and platform, and in communications with Providers, is true, accurate, current and complete, and you agree to maintain and promptly update such information to keep it true, accurate, current and complete as long as you are using the Website or receiving Services. You must not impersonate someone else, or use a fake name, address or other information. You agree to notify MyfirmX immediately if you become aware of any inaccuracies, errors, omissions or inconsistencies in your information.

You are responsible for any activity by other people that access the Websites under your account that, if undertaken by you, would be a violation of these Terms and Conditions. Any such act or omission shall be deemed a violation of these Terms and Conditions by you.

PRIVACY

Use of the Website and Services is subject to the Privacy and Security Policy. Please review our Privacy and Security Policy (incorporated by reference) for how we collect, use, share and disclose your information.

YOUR ACCESS RIGHTS AND CONDUCT

Subject to these Terms and Conditions, we grant you a limited, non‑exclusive, non‑transferable, freely revocable right to access the Websites and use the Services as permitted by the features of the Website solely for your personal, non‑commercial use. MyfirmX reserves all rights in the Website and the Intellectual Property (as defined below) not expressly granted herein. We may deny use of the Website to anyone, for any reason, at any time, subject to applicable law.

You may not use the Website or Services on behalf of another individual or seek to obtain Services for someone other than yourself.

You agree that you are not permitted to, and you will not attempt to: (a) infringe another person’s intellectual property or other rights; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website; (c) reverse engineer, disassemble, decompile, or translate any components of the Website, attempt to derive the source code of any components of the Website, or authorize/assist any third party to do so; (d) modify, copy or make derivative works based on any part of the Website or any underlying software/technology, including any printed materials; (e) use any robot, spider, or other programmatic/automatic device to obtain information from the Website or otherwise monitor/copy any portion; (f) systematically collect or use any content from the Website, including via data mining; (g) disrupt or interfere with operation of the Websites, or the hardware/network used to operate the Websites, or disobey any requirements, procedures, policies or regulations of networks connected to the Websites; (h) transmit unsolicited or unauthorized advertising, junk or bulk email (SPAM), chain letters, pyramid schemes, or any other unsolicited communications; (i) upload/spread any viruses, worms, time bombs, corrupted files, Trojan horses or other code intended to disrupt, damage, overburden, impair or limit functionality; (j) disable, bypass, modify, defeat, or otherwise circumvent any security tools; (k) use any high volume, automated, or electronic means to access the Website; (l) create Internet “links” to or from the Website, or “frame”/“mirror” any MyfirmX content, place pop‑ups over pages, or otherwise affect display; (m) disrupt, interfere with, or inhibit others from using the Website or affiliated/linked sites, materials, contents, products and/or services; (n) prepare, compile, use, download or otherwise copy any user information and/or usage information, or distribute such information to third parties; (o) use the Website to violate any law, or in a manner that is harmful, threatening, harassing, defamatory, obscene, pornographic, indecent, lewd, libelous, invasive of privacy, or hateful, or in any manner that exceeds the scope of rights granted herein.

RECURRING PAYMENT SUBSCRIPTION PLAN, FEES AND PAYMENT

You are responsible to pay for services and products that you order. MyfirmX bills based on your elected subscription plan and coordinates automatic shipment of your refills and treatments. You will be charged monthly until you cancel your subscription. The payments that you make to MyfirmX may include fees for services charged by your healthcare providers and for pharmacy services, and MyfirmX collects payment on their behalf. Unless otherwise stated, all fees are quoted in U.S. Dollars.

AUTOMATIC RENEWAL FEES WILL BE AUTOMATICALLY CHARGED TO YOUR PAYMENT ACCOUNT.

We will automatically renew your subscription on a monthly basis beginning on the “next billing date” identified in your shipping confirmation email and approximately every 30 days thereafter (the “automatic renewal date”), as authorized by you during sign‑up by checking the box demonstrating your consent to subscription billing. Your payment account will be charged the then‑current rate for the same subscription selected by you in connection with your original service order on each automatic renewal date.

Upon payment of your original service order, we will send you an acknowledgement via email of the particular terms of your recurring payment plan, including the automatic renewal date and total costs, and instructions for modifying, pausing or canceling your subscription to avoid automatic renewal.

Thereafter, we will send you a detailed transaction receipt via email each time you are billed notifying you of the next billing date, and providing you with notice of any change in the subscription rate or material changes to other terms of your recurring payment plan.

You may modify, pause or cancel your subscription at any time using the “put on hold” button in your MyfirmXaccount, or emailing customer support at support@myfirmx.com. However, you must do so at least 48 hours before the next billing date displayed in your account and on your monthly transaction receipt in order to avoid automatic renewal of your subscription, and the associated monthly subscription fees (including shipping costs).

EXCEPT AS OTHERWISE SET FORTH IN ANY RETURN OR REFUND POLICY PROVIDED TO YOU ON THE SERVICES, YOU ACKNOWLEDGE AND AGREE THAT DUE TO THE NATURE OF THE PRODUCTS AND SERVICES PURCHASABLE THROUGH THE SERVICES ANY APPLICABLE FEES AND OTHER CHARGES ARE NOT REFUNDABLE IN WHOLE OR IN PART. YOU ARE FULLY LIABLE FOR ALL CHARGES TO YOUR ACCOUNT, INCLUDING ANY UNAUTHORIZED CHARGES.

Payments are facilitated through a third‑party payment processing service. For more information on our third‑party payment processing vendor, please see our Privacy and Security Policy. You authorize MyfirmX to charge you, through our third‑party payment processing service, for all fees as they become due, and represent and warrant that you are authorized to use any and all payment information you provide. If your payment method fails or fees associated with your account are past due, we may collect fees owed using other collection mechanisms, including charging other payment methods on file and/or retaining collection agencies and legal counsel. Subject to any notice or waiting period required by law, we may also block your account pending resolution of any amounts due.

THIRD PARTY CONTENT AND LINKS

The Websites may contain links or references to websites operated by third parties. The provision of a link or reference to any other website is for your convenience only and does not constitute or imply that MyfirmX endorses or recommends such third parties or their websites. We have no control over, do not review, and cannot be responsible for, third‑party websites or their content. When leaving the Websites for a third‑party website, you should carefully review its applicable terms of service, including privacy policy. Your access to any other website, and use of any content, products or services thereon is at your own risk, and we are not responsible or liable for any information, content, products or services relating to any third‑party websites, or for any damages or loss in connection with your use or reliance on such information, content, products or services, or the acts or omissions of such websites or their operators.

OWNERSHIP OF CONTENT AND OTHER INTELLECTUAL PROPERTY

The software, code, proprietary methods, systems, functionality and content used in the Websites, without limitation all text, images, video, audio and design, and all names, logos, and other materials displayed on the Website (collectively, the “Intellectual Property”) are the exclusive property of MyfirmX, or third parties with whom we do business. The Intellectual Property may not be copied, modified, reproduced, republished, posted, transmitted, sold, offered for sale, or redistributed in any way. You do not have any right to the Intellectual Property, or to use the Intellectual Property in any way, except the limited right to access the Websites in accordance with these Terms and Conditions.

TERMINATION

You may terminate your Account at any time, for any reason, by sending an email to support@myfirmx.com. MyfirmX may terminate your account and your right to access the Websites, at any time, for any reason or no reason. We reserve the right to discontinue the Website with or without notice to you. We will not be liable to you or any third party should we exercise our right to change or discontinue the Website.

DISCLAIMER OF WARRANTIES

USE OF THE WEBSITES AND THE MYFIRMX PLATFORM IS AT YOUR SOLE RISK. THE WEBSITES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. MYFIRMX EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, NON-INFRINGEMENT, TITLE, OPERABILITY, CONDITION, QUIET ENJOYMENT, VALUE, ACCURACY OF DATA, OR SYSTEM INTEGRATION. MYFIRMX MAKES NO WARRANTY THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS, OR THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES MYFIRMX MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE, OR THAT DEFECTS IN THE WEBSITE WILL BE CORRECTED. YOU UNDERSTAND AND AGREE THAT ANY INFORMATION, PRODUCTS OR SERVICES OBTAINED THROUGH THE USE OF THE WEBSITE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE OR LOSS THAT RESULTS FROM THE USE THEREOF. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM MYFIRMX OR THE WEBSITE WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

MYFIRMX DOES NOT WARRANT THAT ANY INFORMATION, PICTURES OR GRAPHIC DEPICTIONS, DESCRIPTIONS OR OTHER CONTENT OF THE WEBSITE ARE ACCURATE, COMPLETE, RELIABLE, UPDATED, CURRENT, OR ERROR-FREE. MYFIRMX IS NOT RESPONSIBLE FOR THE INTERNET, DATA BANDWIDTH OR SIGNAL OF YOUR COMPUTER OR MOBILE DEVICE. MYFIRMX MAKES NO REPRESENTATION OR WARRANTY THAT THE WEBSITE IS APPROPRIATE OR AVAILABLE FOR USE IN LOCATIONS OUTSIDE THE UNITED STATES OR ALL TERRITORIES WITHIN THE UNITED STATES. MYFIRMX MAY RELY ON THE AUTHORITY OF ANYONE ACCESSING YOUR ACCOUNT AND IN NO EVENT AND UNDER NO CIRCUMSTANCES SHALL MYFIRMX BE HELD LIABLE TO YOU FOR ANY LIABILITY OR DAMAGES RESULTING FROM OR ARISING OUT OF YOUR USE OF THE WEBSITE OR YOUR ACCOUNT.

MYFIRMX DOES NOT WARRANT THAT THE PRODUCT PACKAGING DEPICTED ON THE WEBSITE WILL MATCH THE ACTUAL PRODUCT THAT YOU RECEIVE.

LIMITATION OF LIABILITY

TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL MYFIRMX OR ITS REPRESENTATIVES OR AGENTS BE LIABLE FOR ANY CLAIMS, LIABILITIES, LOSSES, COSTS OR DAMAGES ARISING FROM OR RELATING TO YOUR ACCESS OR USE OF THE WEBSITES, UNDER ANY LEGAL OR EQUITABLE THEORY, WHETHER IN TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), CONTRACT, WARRANTY OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, OR FOR ANY CLAIMS FOR PERSONAL OR BODILY INJURY, DISABILITY, DEATH OR EMOTIONAL OR PHYSICAL DISTRESS, ARISING OUT OF ANY DIAGNOSIS OR TREATMENT OF YOU BY HEALTHCARE PROVIDERS WITH WHOM YOU COMMUNICATE THROUGH THE WEBSITES. IN NO EVENT WILL MYFIRMX’S OR ITS REPRESENTATIVES’ OR AGENTS’ LIABILITY TO YOU EXCEED THE GREATER OF EITHER $100.00 OR THE FEES PAID TO MYFIRMX FOR ORDERS IN THE PRIOR 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, EVEN IF SUCH REMEDY SHOULD FAIL OF ITS ESSENTIAL PURPOSE. THIS IS TRUE EVEN IF MYFIRMX IS AWARE OF THE POSSIBILITY OF SUCH CLAIMS, LIABILITIES, LOSSES, COSTS OR DAMAGES. YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE WEBSITES AND OUR SERVICES.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless MyfirmX and its representatives and agents, and any third‑party healthcare providers with whom you communicate through the Websites or otherwise as part of our Services, from and against any and all third‑party claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys’ fees and court costs) that such parties may incur as a result of or arising out of or related to your violation of any provision of these Terms and Conditions.

ARBITRATION AGREEMENT; WAIVER OF TRIAL BY JURY AND WAIVER OF CLASS ACTION

THESE TERMS CONTAIN A BINDING ARBITRATION PROVISION. YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND MYFIRMX WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. PLEASE READ THE FOLLOWING CAREFULLY.

Applicability of Arbitration Agreement. Any dispute, claim or controversy of any nature arising out of or relating in any way to the use of the Websites, the Services, these Terms and Conditions, or this Arbitration Agreement, including without limitation the interpretation, validity, scope, or applicability (collectively, the “Dispute”), which cannot be resolved informally, shall be resolved by binding arbitration on an individual, and not a class or representative, basis under the terms set forth below (the “Arbitration Agreement”). This Arbitration Agreement applies to you and MyfirmX, and to any of our subsidiaries, affiliates, agents, employees, predecessors in interest, successors in interest, and assigns. THE PARTIES UNDERSTAND THAT THEY WOULD HAVE HAD A RIGHT OR OPPORTUNITY TO LITIGATE DISPUTES THROUGH A COURT, TO HAVE A JUDGE OR JURY DECIDE THEIR CASE, AND TO PARTICIPATE IN A CLASS ACTION OR OTHER PROCEEDING INVOLVING MULTIPLE CLAIMANTS, BUT THEY INSTEAD CHOOSE AND AGREE TO HAVE ALL DISPUTES AS SET FORTH HEREIN DECIDED THROUGH INDIVIDUAL ARBITRATION.

Disputes Excluded from Arbitration. Disputes where the amount in controversy is less than US$10,000 and filed by you or MyfirmX individually in a small claims court are not subject to arbitration, so long as the disputes remain in such court and advance only an individual (non‑class, non‑representative) claim for relief. In the event of any actual, alleged or threatened violation of confidentiality or violation of MyfirmX’s or its licensors’ intellectual property or other proprietary rights, MyfirmX may immediately resort to court proceedings in a court of competent jurisdiction (as set forth below) to seek immediate injunctive relief without posting of a bond, proof of damages or other similar requirement. The institution of any action for injunctive relief shall not constitute a waiver of the right or obligation of any party to submit any claim seeking relief other than injunctive relief to arbitration.

Confidential Proceedings. The parties expressly agree that any and all actions taken under the Arbitration Agreement and related provisions, including but not limited to all filings, orders, judgments, and awards made in any arbitration proceeding, are confidential and may not be disclosed to any third party, except as otherwise may be required by law.

Arbitrator. The arbitration proceeding will be administered by the American Arbitration Association (“AAA“) under the AAA’s Commercial Arbitration Rules (the “AAA Rules“) before a single arbitrator selected pursuant to the AAA Rules. The decision of the arbitrator will be final and binding. Any final award or judgment may be filed and enforced in any court of competent jurisdiction. The parties shall share equally in the costs assessed for the arbitration, and each party shall bear its own attorneys’ fees and costs. Any arbitration proceeding may not be consolidated or joined with any other proceeding and will not proceed as a class action.

Place and Governing Law. The place of arbitration shall be in Cook County, Illinois, unless otherwise agreed in writing by all parties to the arbitration. The parties acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce, and the Federal Arbitration Act, 9 U.S.C. § 1, et seq., as amended, shall govern the interpretation, enforcement and proceedings pursuant to this Arbitration Agreement. To the extent state law is applicable, the laws of the State of Illinois shall apply without regard to conflict of laws provisions.

Survival; Severability. This Arbitration Agreement will survive the termination of these Terms and Conditions. Except as set forth in the Class Action Waiver below, if any portion of this Arbitration Agreement is deemed invalid or unenforceable through a final judicial determination, the entire Arbitration Agreement shall be null and void. No portion of this Arbitration Agreement may be amended, severed, or waived absent a written agreement between you and MyfirmX.

Time Limitation on Claims. The parties agree that they must initiate arbitration within one (1) year after any Dispute arose; otherwise, the Dispute is permanently barred.

Class Action Waiver. YOU AND MYFIRMX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and MyfirmX agree otherwise, the arbitrator may not consolidate one or more person’s claims with your claims and may not otherwise preside over any form of a representative or class proceeding. If a court finally determines that applicable law precludes enforcement of this Section’s limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court.

COMMUNICATIONS BY TEXT MESSAGE AND EMAIL

By accepting these Terms and Conditions or by sending MyfirmX an initial text message (an “SMS Enrollment”), you consent to receiving text messages sent via an automatic telephone dialing system regarding your MyfirmX account and use of the Websites and Services. These text messages may include order confirmations, shipping notifications, messages from your healthcare provider, and other transactional messages.

With your SMS Enrollment, you represent and understand that: (a) you are the owner or authorized user of the mobile device you used in order to initiate the SMS Enrollment, (b) you are authorized to approve any applicable charges in connection with the text messages you send to and receive from MyfirmX, (c) you will be responsible for all messaging and other data charges that may apply for any text messages sent by you to MyfirmX, or from MyfirmX to you, and (d) neither MyfirmX, nor your or MyfirmX’s mobile carriers, will be liable for delayed or undelivered messages.

Access to the Services is not conditioned upon your consent to receive text messages from MyfirmX, and you can opt‑out of any MyfirmX SMS services at any time by texting “STOP” to the message received, from the subscribed device. After you send “STOP,” we may send one final text message to confirm that you have been unsubscribed. If you opted‑in to more than one type of text message from MyfirmX, you will need to opt‑out of each SMS service to which you are subscribed. Until you do so, you may continue to receive the types of text messages you have not unsubscribed from.

You also understand that while MyfirmX takes your privacy and the security of your health and other sensitive information very seriously, the transmission of information over the internet and mobile networks is not 100% secure. Text messages and emails that you send to or receive from MyfirmX are not encrypted and may be intercepted by third parties. If you choose to send or receive information about your health or any other sensitive information by text message or email, you do so at your own risk. By initiating an SMS Enrollment, you consent to sending text messages to MyfirmX, and receiving text messages from MyfirmX, that are not encrypted. Likewise, by emailing MyfirmX or giving MyfirmX your email, you consent to receive unencrypted email messages from MyfirmX.

If you are experiencing any issues with MyfirmX’s text messaging or email services, or if you have any concerns about sending or receiving any sensitive information, please contact us at support@myfirmx.com. If you have questions specific to your text or data plan, please contact your wireless provider.

ASSIGNMENT

You may not assign your rights under these Terms and Conditions or your relationship with MyfirmX, and any attempted assignment will be null and void.

MODIFICATIONS TO THESE TERMS AND CONDITIONS

MyfirmX may change, add or remove provisions to these Terms and Conditions at any time, by posting the new Terms and Conditions on the Websites. We will provide you notice of material changes via email, through your account, or otherwise. If you object to any changes, your sole recourse will be to cease using the Websites and our Services, except to terminate your account. Your continued access to and use of the Websites or Services signifies your acknowledgement and acceptance of any such changes and agreement to be bound thereby.

REPORT VIOLATIONS

Report any suspected violations of these Terms and Conditions to support@myfirmx.com.

QUESTIONS

If you have questions or concerns about these Terms and Conditions, contact us at support@myfirmx.com.