FAQ – MyFirmX USA

Company & Products

  • Where is MyFirmX located?

    Our headquarters and fulfillment center are based in California, USA.

  • What does MyFirmX offer?

    We specialize in high-quality dietary supplements formulated to support energy, focus, recovery, and overall wellness. Every product is made for modern lifestyles that demand performance — physically and mentally.

     

  • Are your products FDA-approved?

    All MyFirmX products are manufactured in a FDA registered facility.

     

  • Do your products contain artificial additives?

    No. All MyFirmX supplements are free from artificial colors, preservatives, or fillers — only pure, research-backed ingredients

  • Where are your products made?

    All MyFirmX supplements are proudly made in the USA using premium globally sourced ingredients.

Quality & Safety
  • How does MyFirmX ensure product quality?

    We conduct third-party lab testing to verify purity, potency, and absence of heavy metals or microbial contaminants. Every batch meets strict U.S. quality standards.

  • Are your supplements safe for daily use?

    Yes. Our products are designed for long-term nutritional support when used as directed. Always consult a healthcare professional before starting any new supplement routine.

     

  • Do your products contain allergens?

    Our manufacturing partners follow strict allergen control procedures. MyFirmX supplements are produced on equipment that is not shared with peanuts, tree nuts, or shellfish.

  • Can I take more than one supplement at a time?

    Yes. Most MyFirmX supplements can be combined to support different wellness goals (for example, pairing Focusyn for mental clarity and Sleep Strips for rest). Follow serving directions on each label.

Orders & Payments
  • What payment methods do you accept?

    We accept all major credit cards (Visa, MasterCard, American Express, Discover). Payments are processed securely through encrypted gateways.

     

  • Where can I buy MyFirmX products?

    You can purchase directly from our official website myfirmx.com . Always buy through trusted channels to ensure authenticity.

  • Do you offer wholesale or bulk pricing?

    Yes. Please contact support@myfirmx.com with your business information for wholesale inquiries.

     

Shipping & Returns
  • Do you ship internationally?

    Currently, we ship within the United States, Puerto Rico, and Guam. For international customers, contact us for regional availability.

     

  • How long does shipping take?

    Most U.S. orders are processed within 1–2 business days and arrive in 3–5 business days, depending on your location.

     

  • What is your return policy?

    You can return unopened products within 30 days of purchase for a full refund. Contact our support team for return authorization before sending your package.

     

  • Is shipping discreet?

    Yes. All MyFirmX orders are shipped in plain, unmarked packaging to protect your privacy.